Terms of Service

Last Updated: January 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Drenoxor Industrial S.r.l., a company registered in Italy with VAT number 863920574 RT 0001, with principal place of business at 150 9 Ave SW, Calgary, AB T2P 3H9, Canada ("Company," "we," "our," or "us"). By accessing, browsing, or using our website and services, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you may not use our services.

2. Services Description

Drenoxor Industrial S.r.l. provides precision industrial maintenance services, including but not limited to equipment servicing, maintenance management, and technical support across Alberta, Canada. Our services are provided on a professional basis and are subject to specific quotations, statements of work, and service agreements.

3. Use of Services

3.1 Eligibility

You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are using our services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3.2 Permitted Use

You agree to use our services only for lawful purposes and in accordance with all applicable laws, regulations, and these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the intellectual property rights of others
  • Engage in fraudulent or deceptive practices
  • Transmit harmful code, viruses, or malware
  • Attempt to gain unauthorized access to our systems
  • Disrupt the normal operation of our services
  • Use our services for any unlawful or harmful purpose

4. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of Drenoxor Industrial S.r.l. or its content suppliers and is protected by international copyright laws. You are granted a limited, non-exclusive, non-transferable license to view and use the content for personal, non-commercial purposes only. You may not reproduce, distribute, transmit, or otherwise use any content without our prior written permission.

5. Service Delivery and Performance

5.1 Service Specifications

Services are provided according to the specifications detailed in the applicable quotation or statement of work. Any deviations from agreed specifications must be approved in writing by both parties.

5.2 Safety and Compliance

The Client is responsible for ensuring that our personnel have safe access to equipment and facilities and that all necessary safety equipment, certifications, and permits are in place. The Client must comply with all applicable occupational health and safety laws. Drenoxor Industrial S.r.l. reserves the right to refuse service if safety conditions are inadequate.

5.3 Schedule and Delays

Service schedules provided are estimates. We will make reasonable efforts to meet agreed timelines, but Drenoxor Industrial S.r.l. shall not be liable for delays caused by client unavailability, equipment issues beyond our control, or other unforeseen circumstances beyond our reasonable control.

6. Payment Terms

6.1 Pricing and Invoicing

Pricing is as quoted in our written estimates or invoices. All prices are in Canadian dollars unless otherwise specified. Invoices are payable within thirty (30) days of receipt unless otherwise agreed in writing.

6.2 Late Payments

Payments not received by the due date will accrue interest at the rate of 1.5% per month or the maximum legal rate, whichever is lower. Drenoxor Industrial S.r.l. reserves the right to suspend services for non-payment.

6.3 Expenses

Any additional expenses incurred in providing services (travel, materials, specialized equipment) shall be billed separately and require prior approval from the Client.

7. Limitation of Liability

7.1 Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free from viruses or harmful code. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7.2 Limitation of Damages

In no event shall Drenoxor Industrial S.r.l., its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of business, even if we have been advised of the possibility of such damages. Our total liability for any claims arising from these Terms shall not exceed the amount paid by you for services in the preceding twelve (12) months.

8. Indemnification

You agree to indemnify, defend, and hold harmless Drenoxor Industrial S.r.l., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from or related to your use of our services, your breach of these Terms, or your violation of any applicable laws or the rights of third parties.

9. Confidentiality

9.1 Confidential Information

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the provision of services, including but not limited to equipment specifications, maintenance records, and business information. This obligation shall survive termination of the service agreement for a period of two (2) years.

9.2 Exceptions

Confidentiality obligations do not apply to information that: (a) is publicly available; (b) was lawfully possessed before disclosure; (c) is independently developed without use of the confidential information; or (d) must be disclosed to comply with law or legal process.

10. Data Protection and Privacy

We are committed to protecting your personal data in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and the General Data Protection Regulation (GDPR) where applicable. For information about how we collect, use, and protect your data, please refer to our Privacy Policy.

11. Termination

11.1 Termination by Client

The Client may terminate services upon thirty (30) days written notice. Early termination may result in charges for work completed and expenses incurred.

11.2 Termination by Company

Drenoxor Industrial S.r.l. may terminate services immediately upon written notice if: (a) the Client fails to pay invoices within thirty (30) days of due date; (b) the Client breaches any material term of the service agreement; (c) continuing services would violate applicable law; or (d) safety conditions are inadequate.

11.3 Effect of Termination

Upon termination, all outstanding invoices become immediately due and payable. The Client remains responsible for all charges incurred through the termination date.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law principles. Both parties agree to submit to the exclusive jurisdiction of the courts of Alberta.

13. Dispute Resolution

13.1 Negotiation

In the event of any dispute, the parties agree to attempt to resolve the matter through good faith negotiation between representatives of both parties.

13.2 Mediation

If negotiation fails, the parties agree to submit to mediation before pursuing litigation. The cost of mediation shall be shared equally by both parties.

14. Insurance

Drenoxor Industrial S.r.l. maintains comprehensive general liability insurance covering our service delivery. The Client is responsible for maintaining appropriate insurance for their facilities and equipment. We recommend that the Client maintain property insurance and business interruption insurance.

15. Modifications to Terms

Drenoxor Industrial S.r.l. reserves the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services following any changes constitutes your acceptance of the modified Terms. We recommend reviewing these Terms periodically for updates.

16. Entire Agreement

These Terms, together with any applicable quotations, statements of work, and service agreements, constitute the entire agreement between the parties regarding the services and supersede all prior negotiations, representations, and agreements, whether written or oral.

17. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

18. Waiver

The failure of either party to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by the waiving party.

19. Contact Information

For questions or concerns regarding these Terms of Service, please contact us at:

Drenoxor Industrial S.r.l.
Address: 150 9 Ave SW, Calgary, AB T2P 3H9, Canada
VAT: 863920574 RT 0001
Email: support@drenoxor.shop
Phone: +1 403 266 5588

20. Effective Date

These Terms of Service are effective as of January 2026 and apply to all services provided by Drenoxor Industrial S.r.l. on or after this date.

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